Job Id: 20191222004
Designation: Technical Service Desk
Experience: 1-4 Years
Qualification: B.E/B.Tech/Any Degree
Job Location: Bangalore/Pune
Salary: Not Mentioned
Vacancies: Not Mentioned
Event Date: 04 January 2020
Venue: Bangalore: Wipro Ltd, SEZ Unit I & II Divyasree Technopark, Kundalahalli, Whitefield, Brookefield, Bangalore.
Venue: Pune, Wipro Ltd, Plot No.31 MIDC, Pune Infotech Park, Ph-2 Hinjewadi, Pune, Maharashtra 411057
TIS Service Desk-L2, (Mandatory).
As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
Perform Service Requests based on Standard Operating Procedures.
Work on scheduled tasks as part of Change Management.
Should be able to handle issues independently and suggest/ implement services improvements plans. Should be able to identify and highlight the scope of automation to lead or Manager Minimum work experience: 1 – 3 YEARS