Wipro Walkin Interviews for Technical Service Desk – Entry Level | B.E/B.Tech/Any Degree

Job Id: 20191222004

Company: Wipro

Designation: Technical Service Desk

Experience: 1-4 Years

Qualification: B.E/B.Tech/Any Degree

Job Location: Bangalore/Pune

Salary: Not Mentioned

Vacancies: Not Mentioned

Website: www.wipro.com

Event Date: 04 January 2020

Venue: Bangalore: Wipro Ltd, SEZ Unit I & II Divyasree Technopark, Kundalahalli, Whitefield, Brookefield, Bangalore.

Venue: Pune, Wipro Ltd, Plot No.31 MIDC, Pune Infotech Park, Ph-2 Hinjewadi, Pune, Maharashtra 411057

Job Description:

TIS Service Desk-L2, (Mandatory).
As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
Perform Service Requests based on Standard Operating Procedures.
Work on scheduled tasks as part of Change Management.
Should be able to handle issues independently and suggest/ implement services improvements plans. Should be able to identify and highlight the scope of automation to lead or Manager Minimum work experience: 1 – 3 YEARS


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