Wipro Recruitment 2020 Job Vacancies for Customer Support Associate

Job Id: 20200919003

Company: Wipro

Job Role: Associate

Experience: 1 Years

Qualification: Graduate

Job Location: Bengaluru

Salary: Best in Industry

Vacancies: Not Mentioned

Website: www.wipro.com

Job Description Wipro Recruitment 2020 Job Vacancies for Customer Support Associate in September 2020:

 Provide inbound and outbound contacts to customers to provide technical support, service warranty claims and create orders
 Ability to address customer complaints, or other issues with products or services.
 Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel supported and valued.
 Ability to function effectively under stressful environment
 Log data and Place customer orders in the computer system
 Identify and escalate issues to supervisors and partners
 Provide product and service information to customers
 Research required information using available resources
 Research, identify, and resolve customer complaints using applicable software
 Process orders, forms, and application
 Route calls to appropriate resources
 Document all call information according to standard operating procedures
 Recognize, document, and alert the management team of trends in customer calls
 Follow up customer calls where necessary
 Complete call logs and reports
 Other duties as assigned

Experience

 Min 1 Year of experience in a call center environment preferably with US consumers
 Superior listening, verbal, and English written communication skills
 Proficient in relevant computer applications
 Knowledge of customer service practices and principles
 Excellent data entry and typing skills
 Ability to handle stressful situation appropriately
 Flexible enough to meet the needs of your diverse customer base
 Quick learner and attention to details

Apply for Wipro Recruitment 2020 Job Vacancies for Customer Support Associate in September 2020:

Off campus Drives

Search in Google with below keywords

Wipro Careers
Wipro India Jobs
Wipro Careers India
Wipro Recruitment
Wipro Recruitment 2020
Wipro Walkins Interviews
Wipro Walkins
Wipro jobs
Wipro openings
Wipro hiring
Wipro recruitment
Wipro job openings
Wipro vacancy
Wipro job vacancy
Wipro walkins
Wipro positions
apply for Wipro jobs
Wipro jobs for freshers

 

Leave a Reply

Your email address will not be published. Required fields are marked *

%d bloggers like this: