Walkins Interviews in Mumbai for Customer Experience Executive – Lodha Excelus

Lodha Excelus Walkins Interviews in Mumbai for Customer Experience Executive

Job Id: 20210126015

Company: Lodha Excelus

Job Role: Customer Experience Executive

Experience: 2-7 Years

Qualification: Graduate

Job Location: Mumbai

Salary: Best in Industry

Vacancies: Not Mentioned

Website: www.lodhagroup.in

Job Description Lodha Excelus Walkins Interviews in Mumbai for Customer Experience Executive in January 2021:

Roles and Responsibilities:

Handle customer queries, concerns, suggestions, feedback, etc. and manage their expectations
Management of collectibles from customers and ensuring achievement of collection targets
Enabling processes that provide accurate documentation to customers for their transactions
Co-ordination and Liaising with internal stakeholders to ensure resolution of queries & systemic issues
Maintaining low complaint escalation and customer cancellation percentages
Maintaining a high (90%-100%) level of revenue assurance from assigned projects
Update all necessary systems, trackers, SAP modules and customer history details for seamless management at all times

Desired Candidate Profile:

Excellent communication skills – oral and written
Customer service experience in domestic / international call centers/ Banking & Financial Services or telecom preferred
Computer literate
Should be able to multi-task

Apply for Lodha Excelus Walkins Interviews in Mumbai for Customer Experience Executive in January 2021:

Walkin Date: 27 January 2021

Walkin Time: 11AM – 4PM

Walkin Venue
Lodha Excelus,
10th floor, Apollo Mills Compound, Delisle Road,
N.M. Joshi Marg, Mahalaxmi, Mumbai- 400 011.

Note: Call to the company before walkin to the venue

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