Vestas Recruitment 2021 – Remote Operations Engineer | Mechanical / Electrical Engineering/Electronics

Remote Operations Engineer

 

 

Vestas is the world leader in wind technology and a driving force in the development of the wind power industry. Vestas’ core business comprises the development, manufacture, sale, marketing and maintenance of Wind Turbines. Come and Join us at Vestas

 

Global Operations Engineering Remote Operations Centers Remote Operations Center APAC

 

Responsibilities

 

Perform advanced level wind turbine remote operations and support. This includes proficient operation and use of remote operation and diagnostic tools. Document tasks where required and enters data into company system, such as SAP
Effectively gather information remotely regarding turbine issues and performance. May diagnose, recommend and implement solutions for turbine equipment. Communicate pertinent information to key people and the field. Seek assistance when encountering turbine issues outside trained skill level to ensure growth in resolution
Follow basic structured problem-solving process to perform troubleshooting and diagnostic tasks with remote SCADA and IT diagnostic tools
Separately initiate and perform most work tasks as well as follow defined instructions as directed according to written and verbal instructions
Demonstrate and promote integrity, good initiative, as well as a focus on reliability, and quality of work. May assist with, or perform basic quality audits of less skilled staff
Effectively promote good team environment through assisting teammates in accomplishing goals as well as mentoring junior technical staff. Visibly support and promote team spirit and coordination
Effectively look for improvement opportunities to job appropriate processes and procedures and communicate through appropriate channels
Interface with customer and may respond to customer inquiries. Will refer complex customer inquiries to higher level technical staff or manager. Demonstrate good customer service
This role may require travel, including working a reliable and variable work schedule as needed to meet business goals

Qualifications

BE in Mechanical / Electrical Engineering/Electronics or equivalent education
Minimum 3 years technical wind industry experience or similar
creative use and understanding of intermediate IT tools
Very solid verbal communication skills and reading comprehension skills
Good attention to detail and solid problem-solving skills
Prior customer relations experience in a commercial setting

Competencies

Ability to understand technical language and to recognize and differentiate technical issues
Ability to work separately and unsupervised as well as in a team environment
Ability to work in rotating shifts

Location: Chennai

 

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