Job Id: 20200814004
Company: United Health Group
Job Role: Appeals Representative Associate
Experience: 5-8 Years
Qualification: High School Diploma or GED
Job Location: Hyderabad
Salary: Best in Industry
Vacancies: Not Mentioned
Website: www.unitedhealthgroup.com
Job Description United Health Group Careers Job Openings in Hyderabad Hiring For Appeals Representative Associate in August 2020:
The Appeals Representative Associate is responsible for providing expertise or general support to teams in reviewing, researching, investigating, negotiating and resolving all types of appeals and grievances.
Primary Responsibilities:
Research and resolve written complaints and complex or multi-issue provider complaints submitted by consumers and physicians/providers
Communicate with appropriate parties regarding appeals and grievance issues, implications and decisions
Analyze and identify trends for appeals and grievances
Apply knowledge/skills to basic, repeated activities
Respond to standard requests and solve routine problems by following established procedures
Work with others as part of a team and have work reviewed by others
1+ year of Customer Service experience in a call center/BPO environment analyzing and solving customer problems or 1+ years of experience in a Corporate environment
Beginner level of experience with MS Word and Excel
Ability to work overtime whenever needed
Preferred Qualifications:
Experience with Healthcare/Medicare Terminology
Managed Care and previous Appeals/Grievances experience
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