Job Id: 20201102004
Job Role: Customer Support Associate
Experience: 0-5 Years
Qualification: Minimum 12th/Graduate
Job Location: Hyderabad
Salary: 1.5-2.25 LPA
Job Description Teleperformance Today Walkins in Hyderabad for Customer Support Freshers & Experienced in November 2020:
Candidate Profile :
Very Good with English, Hindi, Telugu
Good Customer Handling Skills.
Having basic Knowledge on Customer Service.
Inbound voice process-Banking domain
Rotational shifts, Rotational week off.
6 days a week
Work location is Kukatpally (KPHB)
Call Center Representative Responsibilities:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.
Apply for Teleperformance Today Walkins in Hyderabad for Customer Support Freshers & Experienced in November 2020:
Walkin Date: 03-Nov-2020 To 06-Nov-2020
Walkin Time: 9.30 AM – 4 PM
NSL Centrum Mall, 2nd Floor, Lift Lobby 2,
Plot No-1062 & 1063, Phase 5, KPHB Colony,
Opp road to Forum mall Lane, Hyderabad 500072.
Contact :- Vandana / Pavan – 9908431885 / 9642448863
Note: Make a phone call to the company before walkin to the venue