Thermo Fisher Scientific Careers | Off Campus Recruitment Freshers | Customer Service Representative

Job Id: 20200518007

Company: Thermo Fisher Scientific

Job Role: Customer Service Representative – Order Management

Experience: Freshers

Qualification: Graduate

Job Location: Bangalore

Salary: Not Mentioned

Vacancies: Not Mentioned

Website: www.thermofisher.com

Job Description Thermo Fisher Scientific Off Campus Recruitment Freshers Hiring for Customer Service in May 2020:

Roles & Responsibilities

Perform quotes and order processing for assigned regions using Oracle JD Edwards, SAP, Siebel and other applications used by the function
Engage in activities to provide an enhanced customer experience
Ensure adherence to organizational procedures, policies, and systems.
Ensures that performance metrics / SLAs are met
Adhere to daily turnaround time for orders as per set TAT guidelines
Ensure adherence to all internal / external processes defined
Proactively escalates issues that can potentially hamper the business processes
As a Customer Service Representative-Order Management you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty

Other Requirements

Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations)
0-1years’ Experience
Requires strong computer skills, including Microsoft office
Display excellent verbal and written communication and interpersonal skills.
Highly detail-oriented with good accuracy
Ability to work under pressure
Customer orientated and ability to adapt/respond to different types of tasks
Flexible to work in Night Shift

Apply for Thermo Fisher Scientific Off Campus Recruitment Freshers Hiring for Customer Service in May 2020:

Off campus Drives

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