Tech Mahindra Walkins in Pune for Email / Voice Process

Job Id: 20210214003

Company: Tech Mahindra BPS

Job Role: Email/Voice Process (Gujarati Language)

Experience: 1-4 Years

Qualification: Graduate

Job Location: Pune

Salary: 1.75-2.25 LPA

Vacancies: Not Mentioned

Website: www.TechMahindra.com

Job Description Tech Mahindra Walkins in Pune for Email / Voice Process in February 2021:

Responsibilities and Duties

The primary responsibilities of a Customer Service specialist would be:

Handling escalations and complex queries.
Manage large amounts of emails & chats
Answer calls professionally to provide information about products and services, take/ or obtain details of complaints.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication

Key skills required:

Proven customer support experience or experience as a client service representative
Excellent English communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively
Minimum 1 year in BPO Experience Mandate

Shift- 8 Am to 8 Pm Rotational Shift ( One Week off-rotational)

Skills Required : Good Communication skills and basic computer knowledge

Apply for Tech Mahindra Walkins in Pune for Email / Voice Process in February 2021:

Walkin Date: 15 February 2021- 23 February 2021,

Walkin Time: 10.00 AM – 4.00 PM

Walkin Venue:
Tech Mahindra Ltd.
Giga space IT park delta 1, 2nd floor, Viman Nagar,
Pune

Contact – Shabana ( 9096561522 ), Abhishek – 7066444670

Note: Call to the above person before walkin to the venue

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