TCS Jobs Openings in Kolkata – Transition Manager

Transition Manager

 

 

Role Purpose : To ensure consulting for Shared Service Center and operationalization of Domain based or Program Level Transition Methodologies so as to ensure customer value is maximized

Responsibility:
Providing help, offering suggestions for choosing the shared service center and vendor management
Choosing a site for the service centre – country and city analysis
Establishing an office – space arrangement, supervision of finishing works in the office and project management
Cost modelling
Compiling and supporting economic justification
Consulting in the aspect of the legal and fiscal structure
Setting up companies
Assisting, supporting and giving suggestions concerning special economic zones and public financing
Providing an overview/support regarding shared services
Supporting the process of staff recruitment
Job descriptions and organization modelling
Reviewing and choosing local recruitment agencies
Reviewing local remuneration levels and offering suggestions in this aspect
Process transfer support:
Planning
Training
Knowledge Transfer
Due diligence
Overall project management

Transition Health Monitoring & Sign –off/Review
• Reviews and signs off on Transition Plans & interfaces with the customer as appropriate during critical stages of transition

• Monitors Voice of Customer as captured during transition phases

• Reviews adherence of transition to planned timelines

• Ensure business operational design are reviewed and appropriate measurement systems are put in place to capture operational metrics

Ensures succession planning is done for transition project manger roles in key transition engagements

Transition Health Monitoring & Sign –off/Review
• Ensure structured process of review matrix is set up

• E2E ownership of projects/initiatives

 

Location: Kolkata | 8 – 15 years of experience

 

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