Standard Chartered Careers Job Vacancy for Tech Support Analyst

Analyst, Tech Support


The Role Responsibilities
The Intraday Liquidity Technology (sub tribe of the overall Liquidity Technology) requires a SAP HANA basis and DBA consultant to support the strategic platform rollout in the Intraday Liquidity projects to meet a range of regulatory and internal business requirements. The key focus area would be take care of the SAP HANA infrastructure landscape for the domain and ensure the platform is compliant with the internal governance standards, controls etc. This role will sit within the Intraday Liquidity Technology department and will work closely with the Treasury services, Treasury markets, upstream technology and business teams, business solutions team, project managers, business change and development teams on various projects.
As a Senior SAP HANA Basis and DBA, you will be the focal point and go-to person for any SAP HANA related solutioning, infra strategy, performance, scalability, maintenance and enhancements.

Key Roles & Responsibilities

Working with Operations users & BA’s to translate requirements to solutions
Engaging and collaborating with a wide group of technology teams to ensure the SAP HANA infra is properly integrated with the bank’s systems for backup, restore, access management, access+ DB + logs + H/W monitoring.
Identifying technology and process improvements to increase efficiency & reduce risk
Devise and implement rigorous automation, HA / DR testing, upgrades, migration, identifying opportunities for automation.
Troubleshooting SAP Basis issue, SAP Client Copies, SAP System Copies, Installing SAP Systems, Updating Databases, Language Pack Installation, Tablespace Management, Backup & Restore/Recovery of Databases, Spool Administration, Live Cache Administration, SSO/SSL Configuration, Kernel Upgrades, SAP Hardening Support Package Upgrade, Shell / Python scripting, experience in driving automation using, Capable of designing and implementing different strategies and procedures (Like System Landscape, System Architecture, Backup Strategy, System Refresh, Patching, Stress/Performance testing etc…).
Capacity & Performance Management / Tuning, Proven experience in delivering Automations, Service Improvements Area

Technology Skills

Must Have

SAP Basis, NetWeaver, ABAP/Java-Stack, ServiceNow
Able to install and configure SAP applications (SAP S/4HANA, SAP LMS, SAP BOBJ) and integrate with external interfaces/ESBs.
Good integration knowledge between SAP and non-SAP, on-premise and cloud, within SAP applications.
Hands on experience in High availability (HA) and Disaster Recovery (DR) design considerations, setup & configurations for SAP Applications and HANA database.
Integration experience of SAP HANA with SAP Analytical Cloud reports, and the administration module for SAC.

Qualifications & Desired Skills

At least 10+ years development experience using Java, spring and hibernate
Perform technical upgrades in SAP as well as non-SAP environments.
Implement single sign-on (SSO) solution for SAP Applications.
Implement & setup SAP Identity Management (IDM), and integrate with other SAP application components.
HANA database configurations and performance optimization.
Execute System Performance Testing. Research and implement solutions in the areas of performance monitoring, tuning, and systems configurations based on best practices.
Provide SAP BASIS technical support to developers, functional team, DBA, and other support groups to resolve system issues.
Any knowledge on SAP products and particularly SAP-LMS (Liquidity Management Solution) would be a definite advantage.
A confident verbal communicator is important – able to make their voice heard
Ability to learn quickly and manage multiple priorities in a fast-paced and rapidly changing environment
Experience working in at least one full SDLC
Maintenance of multi-landscape environments.
Flexibility to deliver in both Agile & Waterfall methodology
Strong analytical and problem-solving skills; Work across functional support areas to tune the applications for optimal performance.
Evaluate enterprise-wide technical application systems and develop detailed analysis reports and recommendations for business-critical systems.

Personal Attributes:

You must have an excellent analytical, presentation and soft skills including communication on how to handle existing clients and be client-oriented with excellent problem-solving skills
You must possess a personal attribute such as creativity, positive thinking, quick learning, imagination, leadership, judgment and maturity, curiosity, strong interpersonal skills, professional integrity and initiative

Location: Bangalore


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