Business Analyst II (Salesforce -Lightning expert)
Required 4+ Years of experienced Salesforce Business Analyst / Administrator (lightning preferred) with excellent communication skills
Provide strategic direction for the Salesforce system and work with various stakeholders to establish and implement best practices with regards to system configuration, development, unit testing, maintenance, security and access controls, and data integrity.
Administration of the Salesforce environment including customizing and implementing, security model, custom applications, object Management, Lightning App Builder, workflow rules, Process Builders, Lightning Flows (Nice to have knowledge), validation rules, dashboards, reports, and so on.
Coordinate testing and manage deployment of software updates
Minimum 2 years of lightning development experience
Utilize leadership skills in mentoring other Salesforce Administrators
Work in partnership with key business users, identify potential ways of improving the efficiency and/or effectiveness of current business operations
Build a deep technical understanding of how the business operates departmental/divisional structure, functions, processes, procedures and current application functionality
Assist with the design of Salesforce solutions and project planning. Add value in all stages of project work (definition, development, deployment)
Deployment planning. Understanding of Automated Deployment tools/Version Control system is highly preferred
Strong background in Salesforce Sales and Service Cloud modules
Must know how to migrate data from using tools like data loader, work bench, dataloader.io to perform data migration
Lead & Coordinate with QA, UAT and Go-Live Activities
What We’re Looking For:
Experience with Salesforce Cloud, Service Cloud and Community Cloud, SFDC integration, and ERP integrations.
Should have a thorough understanding of configuration of salesforce.com (workflows, validation rules, approval process, custom formulas, page layout, and record types).
Thorough knowledge of delivering projects in an agile scrum environment
Able to provide leadership, participate and be a productive member of the team. Must be able to manage time with multitasking.
Must be able to review the code related to customization as well that of integration.
Be the lead subject matter expert in driving the industry best practices for the CRM ecosystem and associated integrated tools.
Strong initiator and ability to work with limited supervision
Experience in Lightning is preferred.
Proficient in continuous integration environments (Copado, Jenkins).
Ability to continuously learn and develop new skills to maintain technical currency.
Strong problem solving, critical thinking, troubleshooting, and analytical skills to set up and interpret logic, data, and rule relationships.
Excellent verbal and written communication skills.
Demonstrated listening, analytical, organizational, and time management skills.
Demonstrated ability to work independently and cross-functionally, including in high-pressure situations.
Recommends development and configuration strategies received minimal guidance Uses subject-matter expertise to advise others
Help in defining integrations with other systems using Salesforce APIs
Preferred Qualifications (Certifications Desired but not mandatory):
Salesforce Advanced Administrator
Copado Certified Administrator
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