Paypal Careers | Walkins Interviews in Bangalore | Supervisor Risk Operation

Job Id: 20200728015

Company: Paypal

Job Role: Supervisor, Risk Operation 1

Experience: Relevant Experience

Qualification: Graduate

Job Location: Bangalore

Salary: Best in Industry

Vacancies: Not Mentioned


Job Description Paypal Careers Walkins Interviews in Bangalore Hiring For Supervisor Risk Operation in July 2020:

As a Team Leader in Resolutions & Protections Services, you will build, develop, and lead a team of employees into a high performing team that meets or exceeds performance goals. As a Team Leader, you will engage and develop your direct reports, foster an open collaborative environment where best practices are shared. Team Leaders also support and drive needs based initiatives through communication, coaching, best practice sharing and calibrations

Review, communicate and coach to daily performance, quality, behavior and attendance standards at the individual and team level. Utilize formal correction action procedures as required. (20%)

•Schedule, prepare and lead the required number of 1:1 coaching and team learning sessions and stand-ups that are interactive, engaging and agent driven based upon developmental needs (20%)

•Complete the required number of case/email/ phone quality reviews per teammate each month. Work cases and escalations as required. (20%)

•Know and support company and departmental procedures; regularly review and ensure that agents follow procedures, process flows and guidelines. (20%)

•Participate in teammate selection, internal talent movement, and training needs assessment and closure of knowledge gaps. (20%)

Apply for Paypal Careers Walkins Interviews in Bangalore Hiring For Supervisor Risk Operation in July 2020:

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