Job Id: 20200926006
Company: Paypal
Job Role: Risk Operations Agent-6
Experience: Relevant Experience
Qualification: Graduate
Job Location: Chennai
Salary: Best in Industry
Vacancies: Not Mentioned
Website: www.paypal.com
Job Description Paypal Careers Job Vacancies for Risk Operations Agent in September 2020:
As a Compliance Agent within Financial Services, your primary responsibilities will be ensuring our customers are in compliance with the Compliance Policy as defined in PayPal’s Terms of Use. You will help to ensure that PayPal implements the appropriate controls and monitoring to satisfy its obligations to the appropriate regulatory authorities. You will be responsible for the review of customer accounts and applications related to high risk products and features, reports of fraudulent or unfair practices and/or policies and programs. As a Compliance Agent you will respond to customer inquiries via phone and e-mail in an efficient and effective manner related to dispute questions and perform phone outreach as needed. You will be expected to stay current on applicable regulations and utilize independent judgment in the application of those regulations.
Working assigned queues, emails and service requests, as well as other Compliance related items on a daily basis. Processing queue items in a timely manner including Kana, ATTACK and Norkom queues Maintain professional interaction with PayPal personnel and customers at all times
•Responsible for ensuring customers are in compliance with PayPal Policy as defined in PayPal’s terms of Use
•Responsible for ensuring that PayPal implements the appropriate controls and monitoring to satisfy its obligations to the regulatory authorities and for ensuring that Anti Money Laundering regulations are adhered to and monitor account activity accordingly
•Processing queue items such as KYC, KYB, SAR, PEP, WLM, and Transaction Monitoring in a timely manner as measured against communicated departmental targets
•Provide feedback to management regarding necessary changes and updates; including policies, upgrades, and potential workflow
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