Job Id: 20200824021
Company: DevCool Inc.
Job Role: Technical Support Representative
Experience: Freshers / 6months
Job Location: Pune
Salary: Best in Industry
Vacancies: Not Mentioned
Job Description DevCool Recrutiment 2020 Job Vacancies in Pune Hiring for Technical Support Representative in August 2020:
We are hiring for Freshers for Technical Support, who can able to work in Night Shifts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
At least 6 months of experience in Technical Support.
Good knowledge of data format XML, X12, CSV
Good knowledge in Oops concept, multithreading, & core java or python
Knowledge of any Operating system Linux/UNIX, some basic commands.
Should be capable for data flow mapping, testing, processing, and troubleshooting)
Good knowledge of database queries and mapping design experience.
should be capable and willing to investigate, diagnose, and solve complex problems quickly
Should be a good team player with intercultural communication skills.
Maintaining the stability and performance of the B2B system and all its components.
Actively manage the performance of the EDI Sterling environment, including capacity planning and tuning.
Support B2B communication and protocols such as FTP, SFTP, HTTPS and AS2.
Participate in the remediation of EDI Sterling B2B incidents and events. Provide 24 x 7 on-call rotational support including troubleshooting and issue resolution.
Work closely with other teams to remediate all EDI B2B issues, i.e. (server, network, database, logs, RCA, etc.)
As a member of the EDI team, you will work on prioritized incidents, enhancements, projects, application upgrades, documentation, and performance testing support.
Provide support for new projects affecting the EDI B2B Sterling Integrator landscape.
Engage and interface directly with the client as required for product support/related questions.
Apply for DevCool Recrutiment 2020 Job Vacancies in Pune Hiring for Technical Support Representative in August 2020:
Interested candidates send your resumes at: firstname.lastname@example.org with job title as subject line
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