Job Id: 20200619001
Company: Laalsa Business Insights Pvt. Ltd.
Job Role: Customer Support Representative
Job Location: Hyderabad
Salary: 10K-25K / Month
Vacancies: Not Mentioned
Job Description Laalsa Business Insights Freshers Off Campus 2020 Hiring for Customer Support in June 2020:
Ideally, the Customer Support Specialist will be the front line force of our company and should be able to give top-notch service to each and every customer and vendor. Ideal roles and responsibilities include:
Handling incoming chats and queries of customers.
Handling inbound and outbound phone calls to customers and vendors.
Coordinating with delivery riders for the successful completion of orders.
Handling emails and tickets to ensure customer resolution provided.
Multi-tasking is a must.
Outbound calling to vendors and outlets for additional information.
Must be willing to work in rotational shifts.
Proficiency in – English, Hindi.
Preferred Languages – Telugu, Tamil, Kannada.
Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company’s customer service policies
Other duties as requested
Apply for Laalsa Business Insights Freshers Off Campus 2020 Hiring for Customer Support in June 2020:
Interested candiates, send your resumes to: firstname.lastname@example.org