Off Campus 2020 – DigitalOcean Careers Hiring for Developer Support Engineer

Job Id: 20200615002

Company: DigitalOcean

Job Role: Developer Support Engineer

Experience: Freshers

Qualification: Graduate

Job Location: Bangalore

Salary: Best in Industry

Vacancies: Not Mentioned


Job Description DigitalOcean Careers Off Campus 2020 Hiring for Developer Support Engineer in June 2020:

We are looking for a Developer Support Engineer to join our Developer Support Core team. Reporting to the Manager of Support, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs.

As a Developer Support Engineer focused on providing exceptional support for our Core (Compute, Storage, and Network) offering, and through engagement and collaboration with our Core, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers’ experience and journey on our platform.

What You’ll Be Doing:
Responding to a high volume of technical tickets generated by our customers in a timely manner
Troubleshooting common Linux issues (CentOS, Fedora, Ubuntu, Debian), application stacks (LAMP, LEMP) and applications (WordPress, Ghost)
Providing exceptional support for a growing number of products (Droplets, Load Balancers, Block Storage, Spaces)
Working both collaboratively and independently with our support, product, and engineering teams
Identifying, communicating, and documenting process and policy improvements

What We’ll Expect From You:
Excellent written and verbal communication skills
Successful track record in providing exceptional support to tech-savvy customers
Unrivaled passion for customer advocacy and technology
Strongly identify with our products, brand, and team culture
Strong analytical and pattern recognition skills
Bonus: Programming/Scripting languages (Bash, PHP, Go, Python, NodeJS)
Bonus: Configuration Management (Ansible, Salt, Chef, Puppet)
Bonus: Virtualization (KVM, Xen)
Bonus: Knowledge of, and contribution to Open Source projects

Apply for DigitalOcean Careers Off Campus 2020 Hiring for Developer Support Engineer in June 2020:

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