BPO Freshers Jobs in Chennai for Customer Care – NTT Data Careers

NTT Data BPO Freshers Jobs in Chennai for Customer Care

 

Job Id: 20210124012

Company: NTT Data

Job Role: BPO Customer Care Senior Representative

Experience: 0-1 Years

Qualification: Graduate

Job Location: Chennai

Salary: Best in Industry

Vacancies: Not Mentioned

Website: www.nttdata.com

Job Description NTT Data BPO Freshers Jobs in Chennai for Customer Care in January 2021:

Role Responsibilities:

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

Required Skills:

Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
University degree or equivalent that required 3+ years of formal studies of the English language.
0-1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Apply for NTT Data BPO Freshers Jobs in Chennai for Customer Care in January 2021

 

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