IT Technical Engineer Conga CPQ
Nokia is a key supplier to help operators on their transformation journey to Telco Cloud business. To drive Nokia’s and our Customers success Nokia requires highly effective internal capabilities across Marketing, Sales, Pre-Sales / Tendering and Post-Sales Service customer engagement, digitally and face to face.
The Design and Realization of such Capabilities will be executed in Nokia’s global “IT Business Applications” department. The “Commercial IT” team there is seeking innovative and passionate solution specialists who share our vision of bringing excellence in all of Nokia’s Digital Customer interactions with specific focus on CPQ (Configure-Price-Quote) transformation.
Your ability to bring your vision and concepts to life will not only be welcomed but celebrated. You will be creating high quality, interactive prototypes that will be seen and used daily by thousands. You will be working with a highly driven team that has delivered countless successful solutions to external and internal customer teams around the world.
We are seeking innovative and passionate Solution Experts, who share our vision of bringing the power of cloud computing to enterprises and are willing to work in cooperation with business representatives, process owners, stakeholders managers and IT partners to pro-actively understand and capture business functions’ needs and translate them into IT requirements.
If you’re passionate about innovation, come help us to revolutionize how Nokia collaborates and communicates with our customers. The Commercila IT team will be responsible for successfully creating enterprise Digital Customer experiences using Salesforce.com and Apttus solutions and services and integrating Salesforce.com with other enterprise systems and Application Exchange partners. Ideally, you have knowledge of CRM and CPQ processes and solutions and hold certifications of Salesforce.com and Apttus CPQ or Order Management module.
Job Role purpose
Technical software expert, executing software development including research, design, programming, and testing of operating or new software. Supporting business and IT to adapt digital technologies faster and to improve application or solution performance.
Job Responsibilities & Competencies
Analyses technical requirements and translates them into implementable SW designs and configurations. Evaluates possibilities with different technologies and platforms
Analyzes ideas and demands for technology and architectural fit and provides technical estimates that can be used by program owner for cost / benefit analysis. Codes, develops, builds, modifies, configures and proposes detailed technical solutions utilizing existing or new technologies
Follows agile and/or PM practices
Aligns the implemented solution that it is in line with the solution design
Provides production support right after go-live
Analyzes and studies complex systems requirements and troubleshoots and resolves issues in existing software or solution
Prepares software design, configuration and technical implementation documentation
Participates in prototyping, pilots and PoC’s
Takes care of solution integration and provisioning
Designs and implements system security
Connects and automates data sources, along with building visualizations
Proactively follows the digital market technologies and trends and innovations
Provides technical guidance for projects or solution designs
Develops, builds and deploys solution configurations based on tool knowledge and deep technical and software programming and coding skills
Tests software and is responsible for the quality of software development and deployment. Performs automated and manual tests to ensure the software created by developers is fit for purpose. Handles test planning, risk mitigation and prevention of software issues
Qualifications & Skills
Bachelor’s degree or engineering degree in Telecommunications/Information Technology/Computer Science or equivalent
4-6 years’ experience in a comparable role
Admin Salesforce.com and Conga CPQ Product Certifications
Scrum Master Certification
Experience in working with Agile methodology
Business orientation and good understanding of Nokia organization and processes, previous experience in Pre-Sales and Customer Relationships Management or Configure-Price-Quote preferred
Ability to drive, strong influencing skills and lead without formal power and line authority
Sound methodical skills with attention to detail and process requirements
Capability to multi-task and prioritize to ensure timely deliveries
Comfortable with working with multiple stakeholders in a multi-cultural environment of a global matrix organization with sensitivity and partnering
Excellent presentation, networking and communication skills
High energy, initiative, enthusiasm and persistence
Fluent written & spoken English
5-7 years experience in Salesforce platform
Experience with Test Automation
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