Networking Jobs in Bangalore – Remote Service Engineer | Philips Careers

Remote Service Engineer

 

You are responsible for

Bring support-services thinking and mind-set into all aspects of problem escalations
Become key partner with our SCS team for continually L1 competency enhancements
Ensure that continue to be aware of the latest technical & organizational developments and their relevance to the business
Build partnership with end customer (wherever applicable)
Good understanding on Information technology components
Analyzing & troubleshooting various hardware components (compute/storage/Network) issues quickly and effectively that can be administered remotely
Analyzing and troubleshooting Operating Systems issues quickly and effectively
Willingness to work in shifts and 24/7 model.
You are a part of

SCS Operations team

To succeed in this role, you should have the following skills and experience

SCS Operations team

Key Responsibilities / Key Result Areas
Bring support-services thinking and mind-set into all aspects of problem escalations
Become key partner with our SCS team for continually L1 competency enhancements
Ensure that continue to be aware of the latest technical & organizational developments and their relevance to the business


Build partnership with end customer (wherever applicable)
Good understanding on Information technology components
Analyzing & troubleshooting various hardware components (compute/storage/Network) issues quickly and effectively that can be administered remotely
Analyzing and troubleshooting Operating Systems issues quickly and effectively
Willingness to work in shifts and 24/7 model.
Soft skills
Excellent communication skills
Exhibits good listening and comprehension
Prepare clear and concise written communications
Proper clear and concise verbal communication
Exposure to direct interactions with end customers
Education:

Must have – Any Degree
Preferred – B.E / B. Tech
Industry Certifications: MCSA / MCSE / MS SQL / any relevant certification

Location: Bangalore

 

 

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