Networking Job Openings in Bangalore – Systems Engineer | Shell Recruitment 2020

Job Id: 20200907010

Company: Shell

Job Role: ITSO – Sr Systems Engineer

Experience: 5-12 Years

Qualification: Graduate

Job Location: Bangalore

Salary: Best in Industry

Vacancies: Not Mentioned

Website: www.shell.com

Job Description Shell Recruitment 2020 Networking Job Openings in Bangalore Hiring for Systems Engineer in September 2020:

The Senior Systems Engineer / Systems Engineer will support IT Operations in their mission to achieve secure, agile and reliable operations through operation of enterprise standard and world class Tools to support IT services. This includes operating and network management tooling focused on supporting tooling changes, operational optimization, and active monitoring and interventions to improve Key Performance Indicators focused on performance of the connectivity landscapes.
The incumbent will have to work with 3rd party suppliers, Business delivery organizations, ET-SOM, IPPD, Functional Excellence and LOI Component and Operate Landscape Managers to ensure effective process operation and embedding

Purpose:

  • Senior Systems Engineer will be part of a group of technical tooling advisors and analysts who will be operating and support network management tools that are used for managing the enterprise network.
  • Works in close collaboration with Operations team to ensure that tooling operates consistently and is fit for purpose
  • Provides advice and guidance to stakeholders specifically how the tooling can be leveraged for improvements in across connectivity services
  • Adept in keeping key stakeholders informed when incidents are occurring and following up on problem management issues.
  • There may be some out of hours work required to solve tooling issues or to rollout new releases
  • Identifies structural improvements on the tools that are related to poor performance, gaps, or process anomalies that prevent effective Operations and Works with Suppliers, ET-SOM and IPPD to remediate as needed
  • Ensures LOI is a strong influencer and participant in the process and service management tooling projects, to help ensure changes being developed support improved business outcomes managing conflicting priorities and achieving a win-win solution wherever possible for LOI
  • Gaining and maintaining the trust of virtual stakeholders
    Requirements

Key Accountabilities:

  • Maintaining operational excellence during the implementation of the IT Strategic Roadmap and its move to a market based services and Cloud environment
  • Driving excellence in Operation of Connectivity processes across multiple organizations and 3rd party suppliers without direct organization control
  • A very visible, enterprise-wide role. The opportunity to work with people from all parts of the Shell businesses, with multiple suppliers, providing insight and support into the Connectivity Tooling challenges faced by a variety of lines of businesses within Shell.
  • Meeting all the requirements of the various ITIL support processes whilst keeping the LOI Tooling suite fit for purpose, relevant and cost effective
  • Driving effective process operation and embedding across multiple organizations and suppliers that are likely to have commercial constraints.
  • Managing conflicting priorities and achieving a win-win solution wherever possible for LOI
  • Gaining and maintaining the trust of virtual stakeholders

*Dimensions :

  • Typical Years of Experience: 5 to 12 years in IT with formal or informal IT leadership experience
  • Individual contributor

*Skills & Requirements :

  • Operational experience using and leading those who use network management tooling
  • A passionate to keep the tooling operational and available so those who need tooling will have what they need.
  • Record of effective engagement with senior IT stakeholder dealing with and communicating across operational issues
  • Effective working partnership with IT service providers in resolving operational problems
  • Experience with tooling integration for data sharing outside of the base tooling capability (REST API, SNMP, alerting, etc…)
  • A “run to the fire” attitude that can accommodate operation issues with a bias for action and ability to quickly make decisions with partial information
  • Ability to work effectively across time zone, culture, and organization boundary to do whatever is needed to resolve operational issues
  • Commitment to “make things better” to improve the GMO Ops function and deliver broader operational impact.
  • Prefer candidate with Cisco CCNP or equivalent networking experienceware-engineer-devops/28816/17282014

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