Job Id: 20200816017
Company: Fortinet
Job Role: Technical Support Engineer 2
Experience: 4-6 Years
Qualification: Graduate
Job Location: Bangalore
Salary: Best in Industry
Vacancies: Not Mentioned
Website: www.fortinet.com
Job Description Fortinet Careers Network Engineer Jobs in Bangalore Hiring For Technical Support Engineer in August 2020:
Responsibilities:
– Providing technical support to Fortinet customers
– Collection, analysis and change recommendations of configuration
– Collection and analysis of customer network information as well as of packet tracing
– Recommending corrective actions based on gathered data and its analysis
– Running real-time phone or remote access sessions with customers
Requirements:
· 4 to 6 year’s relevant experience in networking or security
· Good knowledge of OSI model and TCP/IP protocol
· Administrative knowledge of Windows, Unix or Linux
· Proficient spoken and written English
· Positive, communicative and customer oriented attitude
Desired:
· Having any of industry certificates (FCNSA, CCNA)
· Basic experience with security devices (Firewalls, IPSs, Mail Security Gateways etc.)
· Knowledge of dynamic routing protocols and its implementation (OSPF, BGP)
· Knowledge of authentication protocols and methods (LDAP, SSO, 2-factor authentication etc.)
· Knowledge of database maintenance and SQL
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