Job Id: 20200211009
Company: Mphasis Limited
Job Role: Windows and IOS Support
Experience: 3-6 Years
Job Location: Bangalore
Salary: Not Mentioned
Job Description for Mphasis Careers Tomorrow Walkins in Bangalore for Windows and IOS Support in February 2020:
Ability to providePhone and video support. video conferencing support to all users utilizing the video conferencing resources (Crestron, Polycom, NUC with TEAMS/SKYPE)
o Establish, maintain & continually improve customer relationships and satisfaction regarding IT customer service and support.
Experience supporting all levels of Management (Board of Directors, C Suite, Sr. Vice President, and Vice President levels) for a multi-national corporation.
Must have excellent understanding of Windows and Apple computing devices (mobile and desktop) Need both Windows and MAC Experience.
Experience in working in a multi-cultural global environment
Experience with building and configuring end user devices (cloud deploy, SCCM, MDT).I’m not sure how often this will come along. This is more of a sysops thing than a service desk job function.
Excellent English communication skills (oral and written).As well as documentation skills in case a ticket needs to be passed along to a coworker or escalated to the New York or Jersey City team.
Ability to properly document the needs of users through call-ins
Ability to work well with people from many different disciplines with varying degrees of technical experience.
Allocate time appropriately when asked to be involved in projects that require IT customer service resources.
Ability to work cohesively with the Desk Side Support Team with an emphasis on teamwork and organization. Job Requirements Experience Required.
Two way cabs Provided.
Apply for Mphasis Careers Tomorrow Walkins in Bangalore for Windows and IOS Support in February 2020:
Walkin Date: 14-February-2020
Walkin Time: 10AM Onwards
WTC 4, 4th floor,
Bagmanae world tech park,
KR Puram Marathali Outer ring road,