MBA Jobs in Delhi – Sales Manager Cross Sell | IDFC First Bank Careers

Sales Manager-Cross Sell (Branch Banking)


The role entails direct customer interaction and is responsible for acquisition of business loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank – ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

Roles & Responsibilities:

Acquisition of HL/LAP/business loan customers in the identified segment
Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
Provide regular feedback to RM on opportunities and customer needs
Ensure adherence to selling norms and SOPs defined by the organization
Ensure strict compliance with internal guidelines and external regulations
Ensure quality sourcing in line with the Bank’s policy

Managerial & Leadership Responsibilities:

Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically
Attract & retain best-in class talent to meet Bank’s rapid growth targets

Educational Qualifications:

Graduate – Any

Post Graduate – Any



Minimum of 1+ Years in HL/LAP /Business Loan Business

Location: Delhi


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