MBA Jobs in Chennai for Banker Customer Experience – IDFC First Bank Careers

Job Id: 20210430002

Company: IDFC First Bank

Job Role: Banker-Customer Experience

Experience: 1-4 Years

Qualification: Graduate / MBA

Job Location: Chennai

Salary: Best in Industry

Vacancies: Not Mentioned


Job Description IDFC First Bank Careers MBA Jobs in Chennai for Banker Customer Experience in May 2021:

The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for providing customer service, cross-sell and deepening of accounts for a designated branch. The role bearer is responsible for forging effective relationships with customers and ensuring quality customer service is delivered consistently, contributing to achieving larger branch banking channel goals.

Roles & Responsibilities

Key / Primary Responsibilities of the Role – List the primary deliverables

“- Giving the client need based product solutions and, in the process, aligning client requirements with business specifics

  • Assessing customer propensity and ensuring higher product penetration per relationship

  • Referencing for more business from existing customers

  • Handle customer queries and complaints

  • Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.

  • Assist in closure of all observations on audit report”

Secondary Responsibilities – List the deliverables other than primary, but essential for the role

  • Perform audit and ensure compliance to internal and external regulations and guidelines

Apply for IDFC First Bank Careers MBA Jobs in Chennai for Banker Customer Experience in May 2021


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