Job Id: 20210105005
Company: Wells Fargo
Job Role: Tech Bus Services Analyst
Experience: 3-6 Years
Qualification: B.Com / MBA (Finance) / (IT) / B. Tech / M.Com / B.Sc. / M.Sc.
Job Location: Hyderabad
Salary: Best in Industry
Vacancies: Not Mentioned
Job Description Wells Fargo Careers MBA Finance Jobs in Hyderabad for Tech Bus Services Analyst in January 2021:
You will work as part of the Vendor Operations/ Governance Group under TSPA. Work closely with the leadership to identify the improvement areas, leading various business calls, stakeholder management, designing efficiency metrics, scope of enhancements to automate the procedural steps, complex escalation handling, striving for process excellence, publishing the quality metrics, high end data analytics.
Assist internal Wells Fargo Lines of Business with ordering, evaluating and managing software for Server, Cloud & Desktop Solutions.
Capability – A successful candidate will show the capability to execute, but not limited to the following activities on a day to day basis:
Maintaining ongoing contact with key Stakeholders, Product Managers, Installation Teams and have a resolution based approach to solving critical problems and needs.
Desirable to have the complete Software Asset Management knowledge and familiar with one or more for major software vendors like Oracle, Tableau, IBM, Microsoft, and Atlassian etc.
Work with various LOBs across Wells Fargo to understand the licensing models of complex vendors and provide guidance to meet the requirements.
Strive towards meeting the process SLA’s and other compliance policies.
Collecting and dispositioning inbound requests for software quotes & orders, evaluations and license install research and remediation.
Validate and facilitate the business needs for new software onboarding by complying the Wells Fargo standards.
Process Efficiency – Provide inputs for Simplifying Processes and help in automation
Manage and review the activities assigned through front door request to evaluate the entitlements for software through internal tools and work with other teams to fulfil the request.
Collaboration – Work with user groups / peer groups to provide training / resolve questions / assess user needs, and provide recommendations.
Should be efficient in managing escalations and analyzing the root cause of issue.
Manage Software Product Management Activitieslike reviewing Software Entitlements / Inventory Management, Licensing Metrics, Software Contracts / Purchase orders / Invoices / Software Requests etc.
Liaison – Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems and have a pro-active based approach.
Team Player – Must be a team player and willing to help others as needed to make the team successful
B.Com / MBA (Finance) / (IT) / B. Tech / M.Com / B.Sc. / M.Sc.
Minimum : 3 to 6 Years’ experience in Software Asset Management / IT Asset Management / Vendor Management / IT- Procurement and Sourcing (US and International) / Business Processes / Technical Process / Financial Process
Willingness to work in US Daytime schedule
Good knowledge on Software Licensing, Software Product Management, Various vendor specific licensing models.
Knowledge on Servers, storages and mainframes
Knowledge on Sourcing, procurement and budget forecasting
Certification in Software Asset Management / IT Asset Management is desirable
Proficiency in Excel Reporting – macros / graphs / charts/ Visio.
Ability to gather data requirements from subject matter experts
Ability to work independently building collaborative workgroups and influence others.
Strong Collaboration and Partnering Skills
Must have strong and effective communication skills.
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