Matrimony Walkins in Chennai for Relationship Manager

Relationship Manager

 

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities

Responsible for making outbound calls and regular follow up on leads assigned.

Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters

Explaining the product features in detail and how to use the packages.

Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

Address all the issues / grievances of customers and provide the right customer experience.

Capture the insights from customer interactions and share it with the internal team.

Strictly adhere to the process requirements

 

Skill and Competencies required:

Functional

Business Knowledge Process Knowledge

Product Knowledge

Customer Orientation

Language skills English / Regional language

Telemarketing / Selling Skills

Basic computer skills – MS Excel, Word

 

Behavioral

Values – Integrity / Honesty / Respect

Communication – Oral & Written skills / Listening

Executive Presence

Business / Telephone Etiquette

Influencing Skills

Empathy

Self-driven / Initiative

Ability to manage stress

Willingness to learn

Experience: 1-5 Years

Walkin Date: 3 September 2021 – 9 September 2021,

Walkin Time: 9.30 AM – 5.30 PM

Walkin Venue:
Matrimony.com,
Arihant E Park, 6th Floor, LB Road, Adyar,
Landmark – Opp Adyar Ananda Bhavan,
Chennai, Tamilnadu, India

Contact – Sangeetha ( 9094623680 )

Note: Call to the above number before walkin to the venue

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