The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements
Skill and Competencies required:
Business Knowledge Process Knowledge
Language skills English / Regional language
Telemarketing / Selling Skills
Basic computer skills – MS Excel, Word
Values – Integrity / Honesty / Respect
Communication – Oral & Written skills / Listening
Business / Telephone Etiquette
Self-driven / Initiative
Ability to manage stress
Willingness to learn
Experience: 1-5 Years
Walkin Date: 3 September 2021 – 9 September 2021,
Walkin Time: 9.30 AM – 5.30 PM
Arihant E Park, 6th Floor, LB Road, Adyar,
Landmark – Opp Adyar Ananda Bhavan,
Chennai, Tamilnadu, India
Contact – Sangeetha ( 9094623680 )
Note: Call to the above number before walkin to the venue