Jobs in Pune for Freshers – Zaptech Off Campus Drive Hiring for Freshers Voice Process

Job Id: 20200428006

Company: Zaptech Pvt Ltd

Job Role: International Voice Process – US Shift

Experience: Freshers

Qualification: Graduate

Job Location: Pune

Salary: 15,000 – 20,000 /month

Vacancies: Not Mentioned

Website: www.zaptech.co.in

Job Description for Zaptech Off Campus Drive Hiring for Freshers Voice Process in April 2020:

Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Strong written and verbal communication skills along with active listening
Previous experience in a customer support role with at least 6 months to 1-year experience in an International voice-based call center
Candidates with experience in collections, lead generation & up-selling services will have an advantage
In order to work from home it is necessary to have an internet connection speed of 25mb for download and 2mb for upload
Excellent communication & verbal skills and a brilliant attitude

Responsibilities and Duties

Generate sales leads (lead generation)
Manage inbound/outbound calls
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Meet customer service team sales targets and call handling quotas
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers

Apply for Zaptech Off Campus Drive Hiring for Freshers Voice Process in April 2020:

Off campus Drives

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