Jobs for Freshers – NCR Corporation Careers Off Campus 2020 Hiring for Customer Engineer

Job Id: 20200623009

Company: NCR Corporation

Job Role: Customer Engineer

Experience: Freshers

Qualification: Graduate in Science. Technical qualification like CCNA/CCNP preferred.

Job Location: Sambalpur, Odisha

Salary: Not Mentioned

Vacancies: Not Mentioned

Website: www.ncr.com

Job Description NCR Corporation Freshers Off Campus 2020 Hiring for Customer Engineer in June 2020:

The Customer Engineer is the owner of customer incidents as assigned. The Customer Engineer will make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders.

The Customer Engineer will also assist in site preparation–including installation of cable, staging of equipment, and minor testing of equipment. The Customer Engineer may also perform required modular swaps and unit replacements or perform preventative maintenance services. Tier I workload should be 80% or greater of overall workload

The Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower. The Customer Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).

Education

College degree or certificate in electronics or computer technology is preferred.
Training
Acceptable advanced training may consist of:
One year of College level courses, equivalent military training, or training in electronics or computer technology.
One year of electronics or computer training at a recognized trade school to include both theory and in-class hands on time.
A+ Certification

Experience Preferred

Job-related experience in electronic or electro-mechanical devices preferred, but not required
Previous experience as an electronics bench or rework technician

Key Areas of Responsibility

Customer Relations/Customer Satisfaction
Build working relationships with customers and develop informal communication channels with customer account at the local level (ie Branch, Store or office).
Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately.

Apply for NCR Corporation Freshers Off Campus 2020 Hiring for Customer Engineer in June 2020:

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