Jobs for Freshers in Hyderabad | Off Campus Drive 2020 | Technical Support Engineer – Saachi Informatics

Job Id: 20200821002

Company: Saachi Informatics pvt Ltd

Job Role: Technical Support Engineer

Experience: 0-1 Years

Qualification: Graduate

Job Location: Hyderabad

Salary: Best in Industry

Vacancies: Not Mentioned

Website: www.SaachiInformatics.com

Job Description Saachi Informatics Off Campus Drive 2020 Jobs for Freshers in Hyderabad Hiring For Technical Support Engineer in August 2020:

0-1 years of Support for troubleshooting IT environment remotely with Software
Should have basic understanding of how enterprise IT — > Windows and Linux environment work
Observe and Alert Threshold Violations, Monitoring and Incident Management
Be able to observe and report Incidents with in the SLA, Follow escalation process
Attentive and Vigilant in observing incidents through various monitoring tools
Able to Multi task., Handle multiple support tickets at the same time
Desktop Support Helpdesk Support, Should know about the SLA and its criticality
Good Emailing etiquette
Good Communication and writing skills
Knowledge of IT environment Support
Handle IT Incidents and Tickets, Should have adequate Customer Handling Skills over the phone and onsite
Experience in the IT support desk tools will be added advantage
Be able to document incidents and prepare incident reports

Apply for Saachi Informatics Off Campus Drive 2020 Jobs for Freshers in Hyderabad Hiring For Technical Support Engineer in August 2020:

Interested candidates send your resumes at: info@saachiinformatics.com

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