Jobs for Freshers in Chennai | NTT Data Off Campus Drive 2020 | Customer Care Representative

Job Id: 20200909015

Company: NTT Data

Job Role: Senior Representative – Customer Care

Experience: 0-6 Months

Qualification: Graduate

Job Location: Chennai

Salary: Best in Industry

Vacancies: Not Mentioned

Website: www.nttdata.com

Job Description NTT Data Off Campus Drive 2020 Jobs for Freshers in Chennai Hiring for Customer Care Representative in September 2020:

In these roles you will be responsible for

->Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

->Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.

->Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid medical insurance claims.

->Analyzing medical insurance claims for quality resolution.

->Resolving complex situations following pre-established guidelines.

->Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

->Organizing and completing tasks according to assigned priorities.

 

Requirements for this role include

->Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.

->University degree or equivalent that required 3+ years of formal studies of the English language.

->0-6 months of experience in a global call center, where you had to correspond in writing or over the phone with customers or business associates who spoke English.

->1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.

->0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.

Apply for NTT Data Off Campus Drive 2020 Jobs for Freshers in Chennai Hiring for Customer Care Representative in September 2020:

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