Job Id: 20200818004
Job Role: AWS Platform Designer
Experience: Relevant Experience
Job Location: Pune
Salary: Best in Industry
Vacancies: Not Mentioned
Job Description Barclays Careers Job Vacancies in Pune Hiring For AWS Platform Designer in August 2020:
The role is for an experienced platform and integration engineer on AWS Platform for customer contact channel solutions including telephony, call recording, IVR webchat, video and other capabilities who can build, move and integrate with these solutions in the internal or external cloud. The candidate should have good and solid experience on designing, building and delivery of contact centre solutions on Amazon Connect platform and has solid understanding of telephony concepts.
What will you be doing?
Engineer strategic Contact Centre platform solutions including all development phases and implementation
Work within a global team, building global solutions to support a global organisation.
To maintain an in-depth, end-to-end technical understanding of our products, being recognised as the ‘go to’ contact for technical queries, live incidents and problems.
To use system-specific knowledge and technical expertise to define technical strategies that provide business solutions.
To ensure alignment to technology roadmap, DevOps and automation agenda and transition to Cloud
What we’re looking for:
Experience in building end to end solutions including software, hardware, cloud and open application architecture and integration.
An understanding of core technical architecture principles, API architecture, integration principles, data platforms, networks and the standard CC hardware and software deploymnets.
Strong strategic vision, with a proven ability to, shape, develop and execute cloud and open strategy driving change.
Has experience of engineering of Contact Centre technology infrastructure across all major functions and has a comprehensive grasp of emerging technologies.
Can describe target state Contact Centre technology including CCaaS and CPaaS
Knowledge of open communication standards such as SIP and WebRTC
Experience on AWS Cloud including Amazon Connect capabilities including accredication
Has a comrehensive and proven service focus on delivery of solutions.
Skills that will help you in the role:
Able to demonstrate previous evidence of drive, energy, commitment, and enthusiasm
Ability to provide a world-class customer/client experience, underpinned by a lean cost base, strong controls and a culture of collaboration, innovation and high performance.
Track record of successfully delivering:
Technology solutions within a complex multi-national organization in a Cloud based setup
Commercially proven, strategic innovations within a technological or Financial Services organisation, with an emphasis on new customer experiences;
BAU ’Run the Bank’ Technology capabilities in a complex, multi-national organisation;
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