Job Id: 20200920019
Company: NTT Data
Job Role: Helpdesk Associate
Experience: 6+ Months
Job Location: Noida
Salary: Best in Industry
Vacancies: Not Mentioned
Job Description NTT Data Careers 2020 Job Vacancies for Helpdesk Associate in September 2020:
Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
Helpdesk Associate at Grade-4 position in Service Desk
Must be a Graduate.
Good communication skills with 6+ months of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
Should be comfortable to work in rotational shift with 24×7 support window
Apply for NTT Data Careers 2020 Job Vacancies for Helpdesk Associate in September 2020: