HR Senior Specialist – MBA Job Openings in Pune | Maersk Careers

Job Id: 20200817004

Company: Maersk

Job Role: Senior Specialist, Workday( Absence and Time)

Experience: 2+ Years

Qualification: Graduate / MBA

Job Location: Pune

Salary: Best in Industry

Vacancies: Not Mentioned

Website: www.maersk.com

Job Description Maersk Careers MBA Job Openings in Pune Hiring For HR Senior Specialist in August 2020:

Key responsibilities
- Workday configuration
- Deliver excellent support with customer in focus
- Resolve Incident/Service request according to Service catalogue
- Proactively monitoring case management tool
- Categorize and assign the tickets in appropriate category group
- Perform unit and release test
- Case escalation handling
- Ability to identify high priority cases and provided needed attention accordingly
- Performing other tasks defined by manager
- Keeping up to date with current trends in IT

We are looking for
- Bachelor’s Degree or equivalent training, learning and/or educational experience
- Proven experience in HCM systems with a demonstrated understanding of key HR processes.
- Minimum 2 years documented experience in Workday
- Workday experience in Time, Absence and/or HR Core
- Workday experience in Reporting is bonus
- Previous experience working in HR or an HRIS Service Centre or another customer-oriented environment
- Case management tool experience

Technical Skills –

- Knowledge in Absence and/or Time processes
- Knowledge in Workday HCM and reporting
- Experience in developing training materials and guides
- Workflow system experience
- Case management tool
- Strong computer skills and programming skills.
- Resolve technical support requests

Business skills –

- Excellent communications skills
- Collaboration skills
- Proven ability to provide excellent customer service, and work with multiple levels of the organization from senior management to external contractors
- Ability to multi-task at a high level
- Demonstrated ability to thrive within a multi-national organization, a multi-cultural environment and with remote teams.

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