Job Id: 20201030011
Company: Genpact
Job Role: Process Associate – Collections
Experience: Freshers & Experienced
Qualification: Under graduate / Any Graduate
Job Location: Hyderabad
Salary: Not Mentioned
Vacancies: Not Mentioned
Website: www.genpact.com
Job Description Genpact Off Campus Drive Freshers & Experienced for Process Associate Collections in October 2020:
Responsibilities
Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
Inbound & outbound calling
Provide payment plans basis customer requirement
Minimum qualifications
Under graduate / Any Graduate
Freshers are eligible
Strong Communication Skills (verbal and written)
Preferred qualifications
Good customer handling skills
Good communications skills
High Energy level
Apply for Genpact Off Campus Drive Freshers & Experienced for Process Associate Collections in October 2020:
