Genpact Jobs Hyderabad – Production Support Consultant

Job Id: 20201111006

Company: Genpact

Job Role: Consultant – Production Support

Experience: Relevant Experience

Qualification: BE/B Tech/MCA

Job Location: Hyderabad

Salary: Best in Industry

Vacancies: Not Mentioned

Website: www.Genpact.com

Job Description Genpact Jobs Hyderabad for Production Support Consultant in November 2020:

In this role, you will be responsible for providing L2/L3 support for applications. To support Engineer using Agile Methodology and should have an end to end understanding of business use cases, to transform them into an effective and strategic solution. Work with business people to have a real time understanding of business problem and, craft the solution which really fits into needs.

Responsibilities
Develop, construct, test and maintain data architectures
Ensure production data delivery per SLA, page out data delays according to procedure
Provide Level 2 and Level 3 support, bring up production issues to appropriate team for root cause analysis and resolution
Work with external data providers and downstream application/users to address data delay/issues
Work with Business Solutions and Technology teams on production data issues
Work closely with Technology team on improving Operational support
Feature engineering, modelling of data, data cleaning and transformation

Qualifications we seek in you
Minimum qualifications
BE/B Tech/MCA
Excellent written and verbal communication skills

Preferred qualifications
Primary: Experience in Core Python and Python frameworks
Experience in Application production support (L2/L3 support)
DevOps experience
Understanding of financial industry concepts is a plus
Strong written and verbal communication skills
Flexible to provide on-call support when required

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