Job Id: 20200928019
Job Role: ASA (Account Support Associate) – Associate
Experience: 1-2 Years
Qualification: Commerce Graduate
Job Location: Kochi
Salary: Best in Industry
Vacancies: Not Mentioned
Job Description EY Recruitment 2020 Job Vacancies for Account Support Associate in September 2020:
We’re looking for Associates with expertise in accounts support skills to join our ASA Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering.
Your key responsibilities
To support onshore Account Support Associates and Consulting engagement teams on engagement management and coordination activities, to minimize the time spent by the technical team on those tasks
To enhance the service levels provided by the Consulting technical team by ensuring highest and best use of technical resources, enhancing quality and timeliness of engagement, and standardizing procedures
Assist Onshore ASA / Team with engagement economics matters (e.g., hours/budgets/estimates to complete, fees, billings, reconciliations, Work in process-WIPs); collaborate with Financial Management Associate (FMA)
Work on tools like MMT, EY Delivers and SharePoint etc.
Work with engagement team to book staff on ARMS or Retain per the bi-annual Resource allocation process
Act as a central point of contact for the assigned engagement(s)
Interface regularly with engagement personnel, develop strong working relationships and leverage information gained to anticipate client needs
Be knowledgeable about the services the engagement provides and utilize that knowledge to make suggestions and/or recommendations
Frequent communication and translation with German onshore/ clients required.
Assist with ad-hoc project work at the request of the account teams
Skills and attributes for success
ASAs enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication
Provide support to Consulting technical team members
Assist with matters related to fees and billings, invoicing, budgets
Ensure proper and efficient team communications
Perform non-technical planning and organizational tasks for the account
Ensure that all required documentation is filed and archived
Support efforts to develop and maintain client relationships
Reporting and preparing Dashboards for client team including senior leadership
One-time tasks, ad hoc reporting, etc.
To qualify for the role, you must have
A Graduate, preferably B.Com/BBA/Economics Graduates (No post-graduation experience required)
1-2 years general business experience with an exposure to international work environment would be an advantage
Written and verbal fluency in German (regular interaction required with German counterparts). Previous work exp preferred.
Fluency in English, both verbal and written.
IT Skills – experience of using MS Office PC based system – Experience with MS Office suite (Excel, Power Point, Word, Outlook etc.) and windows-based PC.
Ideally, you’ll also have
Professional, confident and outgoing
Robust and resilient disposition
Ability to function as part of a team
Organised and self-disciplined
Calm and capable of juggling conflicting demands on time and of prioritising effectively
High degree of accuracy
Confident to deal with senior level contacts, internally and externally