Chennai Walkins for Freshers & Experienced as Service Executive – Matrimony.com

Job Id: 20201116008

Company: Matrimony.com Limited

Job Role: Service Executive / Sr. Service Executive / Service Specialist

Experience: 0-5 Years

Qualification: Graduate

Job Location: Chennai

Salary: Best in Industry

Vacancies: 1

Website: www.Matrimony.com

Job Description Matrimony.com Chennai Walkins for Freshers & Experienced as Service Executive in November 2020:

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities

Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements

Skill and Competencies required:
Functional

Business Knowledge Process Knowledge
Product Knowledge
Customer Orientation
Language skills English / Regional language
Telemarketing / Selling Skills
Basic computer skills MS Excel, Word

Behavioral

Values Integrity / Honesty / Respect
Communication Oral & Written skills / Listening
Executive Presence
Business / Telephone Etiquette
Influencing Skills
Empathy
Self-driven / Initiative
Ability to manage stress
Willingness to learn

Education and Experience:

Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply
Minimum of 6 Months 4 years experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Salary and Benefits

Fixed Salary Rs.150000 to Rs.175000 per annum plus
Incentive Rs. 36000/- to Rs.60000/- per annum
Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
Opportunities to learn and grow with the Company

Apply for Matrimony.com Chennai Walkins for Freshers & Experienced as Service Executive in November 2020:

Walkin Date: 17th November 2020- 26 November 2020,

Walkin Time: 9.30 AM – 5.30 PM

Walkin Venue:
Matrimony.com Limited,
No:95, R R Tower III, 7th Floor,
TVK Industrial Estate, Guindy, Chennai – 32

Shanthi HR – 7823902000/ 7823902020

 

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