Capgemini Careers – Skype Support and Broadcast Support Engineer

Skype Support and Broadcast Support Engineer

 

Proven expertise in managing administering a Skype for Business and MS Teams environment Support and maintain a Skype for Business and Microsoft TEAMS environments
Administer Support and Maintain SFB O365 TEAMS and Enterprise Voice Services
Administer and Maintain Federation Services Administer and support Skype for Business health monitoring Server KHI s Call quality reporting usage reporting
Strong troubleshooting and administration experience on SIP trunks SBC s AD O365
Troubleshoot basic to intermediate user issues on skype Teams Excellent verbal and written communication skills including the ability to prepare technical documentation
Understanding and ability to provide support and learn as needed for network infrastructure and Unified Communications environments
Willing to work in 24 7 operations in the rotating shifts including weekends is mandatory

Primary Skills:
Skype Support and Broadcast support
SFB O365, Federation Services Administer

Secondary Skills:
Skype for Business and MS Teams environments
Network Infrastructure and Unified Communications Environments

Location: Bangalore

 

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