The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements
Skill and Competencies required:
Language skills English / Regional language Telugu
Telemarketing / Selling Skills
Basic computer skills MS Excel, Word
Communication Oral & Written skills / Listening
Business / Telephone Etiquette
Ability to manage stress
Willingness to learn
Should bring 10th, Inter, and Degree Certificate copy for interview.
Telugu fluency is must.
Walkin Date: 2nd August 2021 – 6th August 2021,
Walkin Time: 10.30 AM – 5.00 PM
5th floor, Queens Plaza, Above Citi Bank,
Beside Rasoolpura Metro Station, SP Road,
Begumpet, Secunderabad – 500003
Note: Call to the company before walkin to the venue