Job Id: 20210301012
Company: Concentrix India Pvt Ltd
Job Role: Semi Voice – Inbound Support
Experience: 1-5 Years
Job Location: Bangalore
Salary: Upto 4.0 LPA
Job Description Concentrix BPO Walkins in Bangalore for Semi Voice Process in March 2021:
Roles and Responsibilities
To provide best in class Customer support to customers over Email/Voice.
Take end to end ownership of customer issues reported.
Research, diagnose and identify solutions to resolve customer issues..
Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.
Desired Candidate Profile
Graduate or Under graduate with Minimum 6 months of experience in International BPO Support in other Domain Customer service role
Freshers are Not Preferred
Fluency in Written English.
Knowledge on PC, Excel & Good Typing.
Typing speed minimum 30 words per min
Should be Good in communication skills both spoken & written (English)
Strong problem-solving and client facing skills
Flexible to work in rotational Shift
Good Customer Service Skill
Knows about Email etiquette
Apply for Concentrix BPO Walkins in Bangalore for Semi Voice Process in March 2021:
Walkin Date: 2 March 2021 – 3 March 2021
Walkin Time: 12.30 PM – 4.30 PM
Concentrix India Pvt Ltd,
Divyashree Towers, Bannerghatta Main Road, Opposite Jayadeva Hospital.
Bangalore – 560029
Note: Call to the company before walkin to the venue