Job Id: 20210207003
Company: Black and White Business Solutions Pvt Ltd
Job Role: Technical Support/Customer Care/Call Center/International Voice – BPO
Experience: 0-3 Years
Qualification: Any Graduate
Job Location: Bangalore
Salary: Upto 4.5 LPA
Job Description Black and White BPO Walkins in Bangalore for Customer Support Voice Process in February 2021:
We are looking for technically skilled candidates with excellent interpersonal skills for the Technical Support position.Technical Support Officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.
Moreover, Technical Support Officers need to talk to customers /Clients to resolve technical issues.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and Networking related problems.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
NOTE : Candidate should have Very Good Communication (Must)
One day interview process – Fresher / Experienced can apply
Desired Candidate Profile
Possess good communication skills, both oral and written
Have a good attitude – should be committed to the work.
Any graduates can appear with Technical Experience.
Should be flexible with Any shift.
Apply for Black and White BPO Walkins in Bangalore for Customer Support Voice Process in February 2021:
Walkin Date: 8th February 2021
Walkin Time: 9.30 AM – 1.00 PM
Black and white business solutions Pvt Ltd.
Starbucks building #721, 2nd floor , CMH road, Indiranagar
Bangalore – 560032
Land mark – Opp to MK retail, Next to Andhra bank .
Contact – Harshitha ( 9742674848 )
Note: Call to above number before walkin to the venue