BPO Jobs in Bangalore – Voice and Non Voice Process | 24/7 Careers

International Voice and Non Voice Process

 

We are hiring for International Voice and Non Voice Process.
Company Profile: [24]7.ai, is a global leader in intent-driven customer engagement solutions. We are redefining the way companies interact with consumers. We combine artificial intelligence with human intelligence to substantially improve customer experience. Our clients include more than 250 of the worlds largest brands and most recognizable brands across 12 industries.

Job Designation : Associate and Senior Associate
Job Description : Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services, follow standard processes and procedures. Redirect problems to appropriate resources.
Qualifications : PUC (12th)/Diploma/Undergraduates/BE /Btech and Graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply. Master Graduates should have at least 1 year experience in BPO sector.

Skills :Excellent Verbal and Written Communication skills with 25 WPM/85% accuracy in Typing, Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via chat, should be able to answer servicing questions.

Salary Range : INR 2,50,000 – 3,50,000 P.A (13,000 – 19,000) Take Home Salary)
Incentives Minimum of Rs.1400 eligible from 4th month onwards
Broadband Reimbursement Rs.1300 (if own Broadband connection is chosen)
Self to work (STW) Rs.2200 if choosing own mode of travel to work)

Shifts: Rotational Shifts (Primarily Night Shifts and 5 days Working )
Benefits: Transport: Free transportation with door to door pick up and drop facility round the clock. PF/ESI, Life Insurance for self , Medical Insurance for self and immediate dependents World Class Facilities – Cafeteria, Gym, Sports arena, Amphitheater, Theme based break-out zones

Work Address: Bangalore – [24]7.ai Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087
You can also refer your friends if they are looking for a job.

Interview Rounds: Hr Round, VT (Voice Assessment) & FurstPerson (Online Assessment) for Non Voice Assessment, Typing, Scalability Round, Ops Round

Contact :
Shalini S
7619247247
s.shalini@247.ai
Registration Code : 048

Location: Bangalore

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