BPO Jobs in Bangalore | Customer Support Associate – Byjus Careers

Job Id: 20200806013

Company: Byjus

Job Role: Customer Support Associate

Experience: Relevant Experience

Qualification: Graduate

Job Location: Bangalore

Salary: Best in Industry

Vacancies: Not Mentioned

Website: www.byjus.com

Job Description Byjus Careers Walkin Interviews in Bangalore Hiring For Customer Support Associate in August 2020:

Excellent communication skills in English and Hindi. Knowledge of additional languages would be an added advantage.
Flexibility to work in rotational shifts during day and punctuality to work is a must.

Key Accountabilities & Deliverables:

Interact with customers through Calls (Voice Process)
Focus on achieving targets based on call quality, connectivity, CSAT etc
Maintains customer records by updating account information in the database.
Understand the customers query and identify the customers need and give the best resolution to the customer.
Recommend potential products or services to customers by analyzing customer needs.
Maintain relationships with customer by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase.
Focus on quality of work and documentation of the action as well.
Be a team player and maintain team spirit, positive energy at work.

Apply for Byjus Careers Walkin Interviews in Bangalore Hiring For Customer Support Associate in August 2020:

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