Job Id: 20210127006
Job Role: Process Associate
Experience: Freshers / Experience
Qualification: Graduate in Commerce (B.Com)
Job Location: Gurgaon
Salary: Not Mentioned
Vacancies: Not Mentioned
Job Description Genpact Careers Bcom Freshers & Experienced Jobs for Process Associate in January 2021:
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
•Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
•Identify and rectify unidentified cash and handle end to end process of Cash applications.
•Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
•Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
•Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
•Graduate in Commerce (B.Com)
•Freshers are eligible
•Strong English language skills (verbal and written)
•Significant experience in Accounts Receivable/Order to Cash