Job Id: 20200214002
Company: Bank Of America
Job Role: Team Developer
Experience: 0-5 Years
Qualification: B.E/B.Tech/Any Degree
Job Location: Hyderabad
Salary: Not Mentioned
Vacancies: Not Mentioned
Job Description for Bank Of America Careers Freshers Recruitment Drive for Developer in February 2020:
The Financial Center Quality Assurance Monitoring (FCQAM) Team Execute quality inspections of Financial Center Channel sales and operations to identify issues and monitor processes leveraging tools including FC call quality monitoring, email monitoring, virtual data testing, and data analysis. In support of this effort, GDCE will conduct Quality Assurance Monitoring assessments using pre-established guides and scripts to assess Financial Center processes.
Ability to follow a test script
Ability to report results using a SharePoint survey and learn from quality control adjustments
Excellent written communication skills
Planning experience and ability to translate plans into specific objectives
Quick learner and ability to integrate with the business partner/client’s business, systems and operations
Proficient on Microsoft Office (Outlook, Word, EXCEL, and Communicator)
Must have good personal computing, on-line research and analytical ability.
Must be detail oriented, an independent thinker, and able to handle multiple cases concurrently requiring multi-tasking skills.
Must have excellent written and verbal communication skills and be able to coordinate communications with partners providing comprehensive, clear and concise factual information
Attention to detail and accuracy is absolutely critical as quality of research documentation and resulting findings is critical to the integrity of the risk mitigation process.
Must be able to work without close supervision, managing time effectively in order to deliver optimal performance and balance precision & accuracy with timeliness of work product
Certifications If Any
Mandatory skills – Basic understanding of retail banking as well as credit card sales and operations
Reporting and Metrics
Should be a team player
Good Analytical Skills
Should exhibit good grasp of process know how
Excellent written and verbal communication
Should be open to working in US shifts