Job Id: 20200901004
Company: American Express
Job Role: Collection Specialist
Experience: 1-3 Years
Job Location: Gurgaon
Salary: Best in Industry
Vacancies: Not Mentioned
Job Description American Express Careers Recruitment Job Vacancies in Gurgaon Hiring for Collection Specialist in September 2020:
- Function Description:
High Balance Past Due is a fast-paced result-oriented process. All conversations are about overdue payments.
- Purpose of the Role: Ensure maximum recovery on CM accounts through Inbound/Outbound
Ensure maximum recovery on CM accounts through Inbound/Outbound, Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels via VOCM scores.
Meet metrics on VOCM, quality, contact efficiency and collection.
This role may be subject to additional background verification checks, Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals.
- Critical Factors to Success:
Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a windows environment
- Past Experience: 1 – 3 years
Academic Background: Graduate
Functional Skills/Capabilities: Collections experience/ Sales, Excellent Communication Skills (Written & Verbal)
Technical Skills/Capabilities: Proficiency in MS Office – Excel, PowerPoint and Word preferred.
Strong Team Player with high level of integrity, Change Management Ability & self-motivated, demonstrated ability to work effectively within a team environment as well as independently.
Ability to deliver result & display Personal Accountability.
Apply for American Express Careers Recruitment Job Vacancies in Gurgaon Hiring for Collection Specialist in September 2020:
Search in Google with below keywords
American Express Careers
American Express India Jobs
American Express Careers India
American Express Recruitment
American Express Recruitment 2020
American Express Walkins Interviews
American Express Walkins
American Express jobs
American Express openings
American Express hiring
American Express recruitment
American Express job openings
American Express vacancy
American Express job vacancy
American Express walkins
American Express positions
apply for American Express jobs
American Express jobs for freshers