Amazon Jobs in Hyderabad for Transportation Representative

Job Id: 20210112001

Company: Amazon

Job Role: Transportation Representative NOC DS

Experience: Relevant Experience

Qualification: Graduate

Job Location: Hyderabad

Salary: Best in Industry

Vacancies: Not Mentioned

Website: www.amazon.jobs

Job Description Amazon Jobs in Hyderabad for Transportation Representative in January 2021:

The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.

Summary of Responsibilities
– Effectively communicate in a clear and professional manner at all times
– Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
– Effectively manage sensitive cases by reporting up the escalation matrix
– Demonstrate excellent time-management skills
– Maintains or exceeds targeted performance metrics
– Actively seek solutions through logical reasoning and identify trends to suggest process improvements

BASIC QUALIFICATIONS
Qualitative Requirements
Ø Graduation in any specialization from a recognized university.
Ø Excellent communication skills (written and verbal) in English language.
Ø Ability to communicate correctly and clearly with all customers
Ø Good comprehension skills – ability to clearly understand and state the issues customers present
Ø Ability to concentrate – follow customers issues without distraction to resolution
Ø Work successfully in a team environment as well as independently
Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Ø Excellent typing skills
Ø Demonstrates an ability to successfully navigate websites
Ø Demonstrates a proficient knowledge of email applications

PREFERRED QUALIFICATIONS
*Logistics background and Experience in similar role
* Proficient in Excel

Apply for Amazon Jobs in Hyderabad for Transportation Representative in January 2021

 

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