Job Id: 20200819012
Job Role: IT Support Engineer I
Experience: 1-3 Years
Job Location: Delhi
Salary: Best in Industry
Vacancies: Not Mentioned
Job Description Amazon Jobs in Delhi Hiring For IT Support Engineer in August 2020:
Ops Tech IT Support Engineers will be responsible for utilizing their skills to provide assistance to the operations team in resolving technical problems within these sites that cover a multitude of technical disciplines. The IT Support Engineers position is the first level of support for the operations of the Amazon Sites and becomes the voice and face of the IT department to our customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.
Responsibilities include, but are not limited to:
· Maintenance of IT equipment throughout the Fulfillment sites.
· Troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices.
· Manage RMA and repair process for all devices under warranty.
· Support the Senior Engineers in daily projects and activities as directed.
· All IT Support Engineers positions might be on a rotation shift schedule between days and nights.
· The position will require supporting of multiple buildings around the area and regular travel to sites with in the state /region.
· Ensure all safety procedures are adhered to while performing work
· Bachelor’s degree or equivalent.
· Good Understanding of basic computer hardware concepts and terminologies.
· Experience in supporting end-user hardware equippments like Desktop, laptops, Printers and scanners.
· Experience in supporting Windows operating system and Client software like MS Office, VPN etc.
· Good knowledge on networking concepts and basic troubleshooting.
· Basic Linux systems administration skills.
· Strong troubleshooting skills of IT systems
· Good written and verbal communication skills. Comfortable communicating in person and via phone/e-mail with peers, management, contractors and vendors.
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