Amazon Careers MBA Jobs in Bangalore for Program Manager

Job Id: 20200926016

Company: Amazon

Job Role: Program Manager, Program Management

Experience: 5 Years

Qualification: MBA

Job Location: Bangalore

Salary: Best in Industry

Vacancies: Not Mentioned


Job Description Amazon Careers MBA Jobs in Bangalore for Program Manager in September 2020:

We are looking for candidates with a strong record of owning and executing strategic, cross-functional projects as well as partnering with Product, Tech and Policy teams to drive key process improvement programs. This role requires working with business teams across the company to provide data driven operations support key to the success of the initiative. You will also analyze operations’ data and processes to identify key customer issues/challenges that will help us improve our processes and provide higher value to our customers. This is an opportunity that requires a critical thinker with strong organizational, problem-solving, and communication skills. At the core of the position is passion for protecting Amazon’s reputation and the customer experience and trust.

Key responsibilities include:
· Work with product management teams to understand program requirements and jointly develop a solution which solves a larger business problem
· Develop team goals and metrics that allow for accurate measurement and traction towards solving a business problem, achieve buy-in from a broad spectrum of stakeholders and actively report progress on the goals
· Continuously perform data based analysis to identify issues and report key insights, subsequently building data backed business cases
· Use industry proven tools such as lean/six sigma to drive operational efficiencies and quality improvement in the operations team under your purview
· Develop and maintain key relationships with internal stakeholders locally and around the world
· Own, help set up and scale new operations’ programs, defining processes, KPI, goals, governance and reporting

· 5 years of operations and program management experience in the E-commerce, Consulting, Product or IT services industry, preferably leading a team of 60+
· Experience and strong interest in Operations & Program Management, proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination
· Strong critical and analytical thinking; ability to solve complex and ambiguous problems, and perform cost benefit trade-offs
· Must have working knowledge in SQL and ability to work with large data sets (should have written their own queries) – working knowledge of other data processing tools (SAS, SPSS, R etc.) is a plus
· Excellent communication, presentation and persuasion skills; demonstrated success in achieving buy-in for an innovative, bold and strategic vision
· Willingness to roll up the sleeves and do what is necessary to meet team goals
· Strong bias for action; ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment
Self-driven, ability to work independently to develop and execute strategies with minimal supervision

· Consulting experience or MBA from a top ranking institute
· Familiarity with Lean, Kaizen, Six Sigma concepts desired and certification is a plus
· Experience in e-commerce environment; related experience in customer protection/trust/safety will be an added plus
· PMP/Prince2 certification

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